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getSessionUrl()

This API allows Relicx session replay URL to be programmatically integrated with external monitoring, analytics, and online customer support systems.

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Reference Implementation

Relicx application uses the above functionality to provide in-product support. When the user clicks on the chat window on the lower right-hand side, the user's current session replay URL is attached to the support ticket. This done via the following code snippet

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Customer support can now view the session replay by clicking on the attached session replay URL link.

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Here is a quick video demo of how the integration works for Relicx



Updated 23 Jun 2022
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