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4min

getSessionUrlCallback()

This API allows Relicx session replay URL to be programmatically integrated with external monitoring, analytics, and online customer support systems.

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Reference Implementation

Relicx application uses the above functionality to provide in-product support. When the user clicks on the chat window on the lower right-hand side, the user's current session replay URL is attached to the support ticket. We provide a getSessionUrlCallback function which takes a callback as a parameter. The callback is of the form: (string) => void. The callback is called when the relicx SDK is initialized.

This done via the following code snippet

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Customer support can now view the session replay by clicking on the attached session replay URL link.



Here is a quick video demo of how the integration works for Relicx





Updated 06 Mar 2023
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